90 jili's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail — what information is collected, why it is collected, and how it is kept secure.
Notice: This privacy policy was last reviewed in January 2025. Continuing to use the site means you agree to be bound by the latest version of this policy.
1. Introduction and Overview
90 jili (referred to below as "we", "our", or "the platform") is an online gaming and sports betting platform that provides services to users in Bangladesh. Protecting your privacy is one of our core responsibilities.
This privacy policy describes what personal information we collect when you register an account, use our services, or visit the site on 90 jili, how that information is processed, and what your rights are. This document is connected to our Terms and Conditions and it is recommended to read both together.
By using this platform you confirm that you have read and understood the terms of this privacy policy. If you disagree with any part of this policy, you are asked to refrain from using the service.
2. Information Collection
90 jili collects two types of information — (a) what you provide directly, and (b) information collected automatically.
2.1 Information You Provide Directly
Information you give us yourself when opening an account and using our services includes:
- Full name and date of birth (for identity verification)
- Mobile number and email address
- Bangladeshi National ID or passport number (required for KYC verification)
- bKash, Nagad, or Rocket transaction details (to keep records of deposits and withdrawals)
- Messages and information submitted to support via live chat or email
2.2 Automatically Collected Information
When you browse 90 jili or use the app, the following information may be collected automatically:
- IP address and device type
- Browser name and version
- Which pages were visited on the site and how long was spent on them
- Game play history and betting records
- Login time and logout time
2.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may sometimes receive information from trusted third parties, such as payment service providers. This collection of information is always carried out in compliance with applicable law.
3. Purpose of Information Use
Collected information is used for the following legitimate purposes:
3.1 Account Management and Identity Verification
Information is used to create and manage your account, ensure login security, and keep access protected through OTP verification.
3.2 Processing Financial Transactions
Your information is needed to correctly process deposit and withdrawal requests via bKash, Nagad, and Rocket, and to maintain transaction records.
3.3 Providing Customer Support
If you contact support via live chat or email, your account information helps us understand your issue and resolve it quickly.
3.4 Security and Fraud Prevention
Automatically collected data is analysed to identify unauthorised access, fraud, and suspicious activity. This protects the interests of all users.
3.5 Responsible Gaming
Under our responsible gaming programme, your gaming patterns are monitored so that support can be provided promptly if harmful or excessive behaviour is detected.
3.6 Site Improvement
We use anonymous statistics collected from your browsing and gaming experience to improve the site's performance and new features.
4. Information Storage and Security
4.1 Retention Period
90 jili retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, information required to meet legal obligations may be kept for a set period.
4.2 Technical Security Measures
We use the following technologies to keep your information secure:
- SSL (Secure Socket Layer) encryption — on all data transfers
- Two-factor authentication option
- Information stored in encrypted form on secure servers
- Regular security reviews and vulnerability testing
4.3 Access Controls
Only staff whose work requires it have access to your personal information. All staff work under strict confidentiality agreements. Only the minimum necessary information is used in data management.
5. Sharing Information with Third Parties
90 jili never sells or rents your personal information for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Service Providers
The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment service provider. These third parties follow their own privacy policies.
5.2 Game Software Providers
Limited session data may be exchanged with game studios such as Pragmatic Play, PG Soft, JILI, and Evolution for technical purposes of running games. This information is used solely for operating the games, not for any other purpose.
5.3 Legal Obligations
Providing information in compliance with a court order or a lawful government directive is part of our legal obligations. In such cases only the necessary information is provided, and where possible you are notified in advance.
5.4 Business Restructuring
In the event of a business merger or change of ownership, user information may be transferred to the new owner, but the protections of this policy will continue to apply.
6. Cookie Policy
90 jili uses cookies and similar technologies to improve the experience of visiting the website. Cookies are small data files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: These are essential for maintaining login sessions, security checks, and core functionality — disabling them may cause the site to not work properly.
- Functionality Cookies: These remember your preferred language, theme, and other settings so you do not have to set them again each time.
- Analytics Cookies: These anonymously measure which parts of the site are used most — this information is used only for site improvement.
6.2 Cookie Controls
Cookies can be limited or blocked from your browser settings. However, disabling essential cookies may cause some site features, such as login and financial transactions, to not work properly.
7. Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access
If you want to know what information 90 jili holds about you, contact our support team. A copy of the information will be provided after your identity has been verified.
7.2 Right to Correction
If any of your information is incorrect, you can request that it be corrected. Some information can be updated directly from your account settings.
7.3 Right to Deletion
When you apply to close your account, the process of deleting your personal information begins. However, financial transaction records are required by law to be kept for a set period.
7.4 Right to Object to Processing
You can opt out of marketing or promotional communications at any time. Let support know and the necessary changes will be made.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact support via 24/7 live chat or email. After your identity is verified, action will be taken as quickly as possible. To find answers to common questions, read our FAQ.
8. Protection of Minors
90 jili strictly does not provide services to anyone under the age of 21. Age is verified at registration and additional proof may be requested in cases of doubt.
If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child is using this platform, please notify support immediately. We consider enforcing the 21+ age rule to be part of our responsible gaming commitment.
9. Policy Changes
90 jili reserves the right to update this privacy policy from time to time in response to business changes, the addition of new services, or changes in law.
9.1 Notification of Changes
For significant changes, you will be notified via your registered mobile number or email. The date of changes will be shown at the top of this page as "Last Updated".
9.2 Consent
Continuing to use the site after an update means you agree to the new policy. If you do not accept the changes, you are advised to close your account and stop using the service.
10. Contact
For any privacy-related questions, requests, or complaints, contact us through the following:
Support Contact
24/7 direct chat support — in Bengali and English
[email protected]
Instant via live chat; as quickly as possible via email
We are committed to responding to your privacy-related requests. To learn more about 90 jili, you can read our About Us page.